The mobile coverage solution is based on upgrading to a custom repeater hub with Cel-Fi repeater modules that will
be remotely managed.
This system is to provide in building cellular coverage by relaying specific 3G and 4G network signals into the building
area served by the proposed in building antennas.
The purpose of relaying 3G and 4G signals into the building areas is to primarily provide cellular coverage to assist
with making telephone calls.
A secondary service is to provide data to user mobiles and ancillary devices such as modems, EFTPOS, cellular based
Nurse Call systems, and internet for mobiles.
Note:
Data speeds are not guaranteed via mobile broadband, and the client is recommended to use other means where
guaranteed data access speeds are required.
1. Who physically and remotely manages the solution and how to contact in the event of faults?
As the installation partner of LETS Proeye Communications and Security Systems is the primary point of contact
for faults and emergencies relating to the installed repeater system/s. Proeye and its authorised contractors may
attend the site in-person to maintain the infrastructure.
The offer includes remote management of the repeaters, via Proeye's private network solution. This network
allows remote management and monitoring of the installed repeaters for Woolworths MSRDC, using
manufacturer (Nextivity) supported tools integrated by Proeye.
Additionally, the remote connectivity solution allows Proeye to maintain the repeaters with the latest
configuration for the spectrum authorised by the Mobile Telecommunications provider.
All cabinets installed by Proeye are labelled with the contact information.
2. Is there an option for time and materials (T&M) instead of managed?
Telecommunications providers routinely update their network configurations without notice.
Those changes have previously led to repeaters not functioning as expected and being disconnected from the
network.
In a T&M arrangement, regular updates to the repeaters would require in-person visits by Proeye representatives
who would upgrade each repeater manually. It is important to note that repeaters are may be installed in hard-toreach locations, secure areas where access is generally available, or an agreed time to access site is lengthy and
costly.
The remote management solution enables online access to efficiently and remotely fault find and resolve, conduct
firmware upgrades, optimisation, re-configuration and where necessary log data for fault analysis.
LETS together with Proeye can offer a tailored managements solution where online management of repeaters
to undertake firmware upgrades and fault analysis is separated from an onsite T&M.
If a remote managed solution only scopes online management of repeaters, a technician required to go to site to
resolve underlying issues, T&M will be charged accordingly as an extra cost.
3. What is the End of Service Life (EoSL) look like?
The repeaters being installed as part of the solution are typically current hardware models for the relevant
network provider.
End of sale, End of life, EoSL, End of Hardware support and End of Software support have not been are applicable
to the following repeaters.
End of Hardware and End of Software support will be three years from the manufacturer's End of Life
announcement.
The ACMA provides information about Mobile Repeaters and a Video.
https://www.acma.gov.au/theACMA/mobile-phone-repeaters-information-for-consumers
EME limits are set by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) and laid out in the
ARPANSA Standard, which is based on scientific research. Allowable EME levels are set well below levels at which
harm to people may occur.
Refer Radiation Protection Standard for Maximum Exposure Levels to Radiofrequency Fields - 3 kHz to 300 GHz
(2002).
The Mobile Phone Repeater solutions designed and installed by us are exempt deemed to comply with the EME
standard due to the nature of the installation and the low RF Power exposure.
The repeater output Power can be up to 20dBm or 100mW. However, when adding more services, for example
two 20dBm services equate to 23dBm or (100mW + 100mW) = 200mW. Therefore, providing all three networks
from the repeater to the antenna are designed not to reach the 33dBm or 2Watt limit to the antenna. Therefore,
Tx power into the Antenna from the solution will be deemed to comply against the EME requirements.
Hence in multi-antenna distributed antenna installations, the output power will be much lower.
Therefore, our solutions are deemed to comply regarding Electromagnetic Radiation (EME) by the very nature of
the very low output power. These devices are normally operated away from the human body therefore
Radiofrequency exposure from these devices are very low.
A user mobile phone provides greater RF exposure to the user by the very nature of how an end user uses their
mobile phone and keeps it close to their body.
The benefit of employing a mobile repeater assists relaying the mobile signal between the end user and the cell
base station. By improving the signal to the end user and mobile base station enables the end user mobile device
to operate at lower power levels, therefore increasing battery life and reducing RF exposure to the end user and
others in the area.
The World Health Organisation (WHO) provides fact sheet on Electromagnetic Fields and Public Health about
Mobile Phones - http://www.who.int/mediacentre/factsheets/fs193/en/
Equipment Compliance and Labelling Arrangements
Equipment compliance and labelling arrangements are governed by the Electrical Regulators and the Australian
Communications and Media Authority.
More about the Labelling arrangements can be found - https://www.acma.gov.au/Industry/Suppliers/Productsupply-and-compliance/Steps-to- compliance/product-labelling .
Powertec Telecommunications holds a Compliance Folder to show compliance against the applicable labelling
requirements regulated by The Australian Communications and Media Authority and Electrical Governing Body.
The Cel-Fi Repeater carries the RCM mark in accordance with the ACMA’s labelling requirements to illustrate that
the product complies with relevant standards, which includes Electrical where supplied with AC Adapters.
Site induction Pre-requisite and Special Requirements
The site manager or facility representative to provide site induction material detailing any risks and hazards that
apply to the Job Description prior workers arriving to site.
Such things include:
• Provide any written and verbal instructions or training about the relevant parts of building and
Hazard Areas.
• Inform about any Hazards including Radiation Hazards in the identified work area.
• Safety or emergency egress points.
• Safety Officer Contact Numbers.
• Time required to undertake site induction on and off site.
• Any special PPE requirements such as cotton high visibility clothing only allowed, long sleeves and
pants, glove use at all times to be listed in the table below.
• List any special PPE requirements such as cotton high visibility clothing only allowed, long sleeves
and pants.
• Make allowances for safe work time for installation of proposed cabling and equipment such
- daytime hours for roof top work,
- provide well lit areas for in building works,
-avoid overcrowding of tradespeople as we use large cable drums and barriers to roll out cabling
which impact on others,
-Pre inform staff about site impact and no-go areas whilst works are undertaken in a designated
area/s.
-Pre-inform staff about any biohazard, infections or virus outbreaks
• Provide Address of nearest Medical emergency: ___________________
